Research Associate (m/f/d) Customer Training and Application Support
YOUR AREA OF RESPONSIBILITY
After your training period, you will be responsible for planning, preparing and conducting training courses, seminars and on-line training for various thermoanalytical methods, including Simultaneous Thermal Analysis (STA), Differential Scanning Calorimetry (DSC) and Thermogravimetric Analysis (TGA), in collaboration with colleagues from the NETZSCH Academy Department.
- Transfer of product- and application-specific knowledge during customer trainings and demonstrations at the customer’s site or in our application laboratories in Selb, but also during internal and external seminars and webinars.
- Support of the applications laboratory by means of customer visits and contract measurements, as needed.
- Handling of inquiries from customers, our sales offices, and sales partners regarding use, handling and interpretation of measurement results.
- Support of the further development of our devices by information exchange with our Customer Service and Sales.
- Preparation of application notes and scientific publications for scientific journals.
- Representing NETZSCH Analyzing & Testing at trade shows and conferences, occasionally giving technical presentations.
WHAT SETS THEM APART
- University degree in natural science, preferably in Physics, Chemistry, Materials Science, or a comparable course of study.
- Basic knowledge of Thermal Analysis and willingness to familiarize yourself with additional methods.
- Impeccable and courteous behavior towards customers; very good communication and team skills.
- Very good written and spoken German and English skills; another foreign language is a plus.
- Willingness to travel
PERFECT CONDITIONS FOR EXCELLENT PERFORMANCE
Grow together with us, our benefits will make your journey as pleasant as possible.
Employee participation
Employee participation
Our employees are our greatest success - that's why we enable you to participate directly in the company's success.
NETZSCH Academy
NETZSCH Academy
With the NETZSCH Academy, we offer a broad portfolio of training courses - for professional and personal development.
There are more than 200 courses and events on various topics.
Compatibility of family & career
Compatibility of family & career
With us, employees do not have to choose between career and family.
Instead, we help them to combine the two in the best possible way.
Corporate Benefits
Corporate Benefits
With corporate benefits at NETZSCH, you benefit from special conditions with various brands and manufacturers. These include leisure activities, fashion, cosmetics and technology.
Flexible working hours
Flexible working hours
In addition to vacation, it is particularly important to us to provide sufficient leeway in everyday working life through flexible working hours or part-time models.
Job bike
Job bike
Climate-neutral to work and into the countryside - your dream bike with special conditions as a leased company bike is waiting for you.
Transfer of product- and application-specific knowledge during customer trainings and demonstrations at the customer’s site or in our application laboratories in Selb, but also during internal and external seminars and webinars.