Field Service Technician (m/f/d) Italy
YOUR AREA OF RESPONSIBILITY
- Perform commissionings, start-ups, and training for new equipment at the customer’s facility. This includes installation check, functional testing, operational check, and then machine maintenance and operation training.
- Work primarily with the newest technologies in Grinding and Dispersing production equipment
- Perform timely and accurate service in customer‘s plants, such as installation, commissioning and repair of NETZSCH’s best in class, cutting-edge fine grinding machines.
- Troubleshoot and consult with our customers in the industries as Food, Pharma, Chemistry, mostly at their highly-automated production plants
- Train customer’s maintenance and operating personnel in the proper operating and maintenance procedures
- Communicate with customers and our technical specialists from our headquarters in Germany
- Document project progress and provide status updates as required
- Independently organize travel arrangements and submit required expense reports
- Participate on trainings in Germany or Spain up to 6 weeks at a time
WHAT SETS THEM APART
- Degree in engineering, related Technical degree, or equivalent training or experience in a field of technology such as a mechanical, electrical, or similar field
- Requires a minimum of 3-5 years‘ experience in machine maintenance
- Previous field service experience preferred
- Electrical and mechanical knowledge, or process technology desirable
- Ability to read blueprints, electrical schematics and flow charts and be familiar with the metric system
- In-depth knowledge of fine grinding and dispersing equipment maintenance and general maintenance techniques desirable
- Computer skills and driver’s license are required
- High flexibility and up to 70-80% travel throughout Italy required, occasional also worldwide
- Preference for being in direct contact with customers and having strong communication skills in English as well as high quality standards in your work ethic
- Respecting other cultures and value friendly interactions with colleagues and customers
Benefits
PERFECT CONDITIONS FOR EXCELLENT PERFORMANCE
Grow together with us, our benefits will make your journey as pleasant as possible.
NETZSCH Academy
NETZSCH Academy
With the NETZSCH Academy, we offer a broad portfolio of training courses - for professional and personal development.
There are more than 200 courses and events on various topics.
Flexible working hours
Flexible working hours
In addition to vacation, it is particularly important to us to provide sufficient leeway in everyday working life through flexible working hours or part-time models.
Mobile working
Mobile working
With the "mobile working" concept, we enable our employees to work more flexibly with modern IT equipment, depending on their job.
Company
Nice to know - What makes us special?
The Grinding & Dispersing division is one of the world's leading suppliers of grinding and mixing technology. The comprehensive range of machines and systems is used in a wide variety of industries such as the chemical, mineral and food industries. The division's strength lies in customised solutions for process engineering tasks.
Perform commissionings, start-ups, and training for new equipment at the customer’s facility. This includes installation check, functional testing, operational check, and then machine maintenance and operation training.