Senior Field Service Technician (m/w/d) USA
NETZSCH-Feinmahltechnik GmbH is one of the world’s market leaders in wet processing technology offering an extensive range of products from laboratory to production sized machines and complete plants. Mixers, kneaders or dispersers for low or high-viscosity products are available for a multitude of applications just as well as a large number of wet grinding systems for different grinding tasks even down to the nanometer range.
YOUR FIELD OF ACTIVITY
- Perform commissionings, start-ups, and training for new equipment at the customer’s facility. This includes installation check, functional testing, operational check, and then machine maintenance and operation training.
- Work primarily with the newest technologies in battery production equipment
- Perform timely and accurate service in customer‘s plants, such as installation, commissioning and repair of NETZSCH’s best in class, cutting-edge fine grinding machines.
- Troubleshoot and consult with our customers in the battery industry, mostly at their highly-automated production plants, for producing battery components for electric vehicles (EV)
- Train customer’s maintenance and operating personnel in the proper operating and maintenance procedures
- Side by side training of NETZSCH Junior Field Service Technicians
- Communicate with customers and our technical specialists from our headquarters in Germany
- Document project progress and provide status updates as required.
- Independently organize travel arrangements and submit required expense reports
- Participate in trainings mainly in Exton, PA, but also in Germany or Spain up to 6 weeks at a time
- Experience or equivalent training in a field of technology such as a mechanical, electrical, or similar field, or degree in engineering, related technical degree
- Requires a minimum of 3-5 years‘ experience in machine maintenance
- Previous field service experience preferred
- Electrical and mechanical knowledge, or process technology desirable
- Ability to read blueprints, electrical schematics and flow charts and be familiar with the metric system
- In-depth knowledge of fine grinding and dispersing equipment maintenance and general maintenance techniques desirable
- Computer skills and driver’s license are required
- High flexibility and up to 70-80% travel throughout the US and Canada required, occasional international travel
- Preference for being in direct contact with customers and having strong communication skills as well as high quality standards in your work ethic
- Respectful of other cultures and value friendly interactions with colleagues and customers
PERFECT CONDITIONS FOR EXCELLENT PERFORMANCE
Grow together with us, our benefits will make your journey as pleasant as possible.
YOUR CONTACT PERSON
+49 9287 797 0